In April 2015, I joined EMC Australia as an Associate Customer Service Engineer (ACSE), part of the Global Services Associate Program (GSAP).Before traveling to Boston for the eight-week Boot Camp, I heard plenty about the GSAP program but what I didn’t realize at the time was that it was a two-year-program. Boot Camp was only the tip of the iceberg.
As a mother of two, the decision to travel to Boston for eight-weeks for an intense training program was not easy. In fact, I considered it a sacrifice since I would need to leave my family behind and commit myself to learning. Ultimately, I knew this was the best decision for my career so I packed my bags, filled it with my belongings, and perhaps some nerves too!
I was determined to make my decision worthwhile; I was determined to take control of my career. On a daily basis, I reminded myself this was not a sacrifice, but a privilege. After all, GSAP’s training program at EMC was what attracted me to the company in the first place. Because of GSAP and EMC’s culture, I was confident that I would find a healthy balance of being an Engineer and a Mother.
During Boot Camp, I had a wonderful time getting to know EMC’s culture. I was happy to walk into such a diverse group and connect with fellow Associates from all over the world. Most importantly, I was able to strengthen my technical and professional skills. To my surprise, the nerves that arrived with me from Australia quickly disappeared.
When I returned home to Australia, I retuned with abundant confidence about my place at EMC and the GSAP program. Due to the vast knowledge I gained in Boot Camp, I also knew I would be able to make an immediate impact in my role.
During my transition, I shadowed with my mentor in the field which is considered the next phase of GSAP. Thanks to my mentor, Mark Findlay, I learned a great deal in my two months of active shadowing. His experience, expertise, and approachable disposition, were a major factor in ramping up so quickly after Boot Camp. Learning never ends at EMC and there is an army of professionals who are willing to help us feel empowered and achieve where we want to get to next.
GSAP truly cares about my career progression and I am looking forward to a successful career at EMC. Thanks to the impact GSAP and EMC have on me, I am confident in my ability to make a lasting impact in my role and with my customers. As a woman in IT, I feel very lucky to be part of the GSAP program.